Certified Sage MAS 90® and Sage MAS 200® Support Sign Up!
We make it easy to help you choose which customer support option is the best for your business. Do you need more help? Call now to set up an on-site appointment.
Three great plans deliver the solutions you need to do more and do it better in less time.
More than support JCS Computer Resource is dedicated to making our customers’ operation more effective by helping you gain insight into your accounting application and that you receive a healthy return from your software investment.
For the Sage MAS 90 or Sage MAS 200 Product line choose from:
Contract Support Plan - flexible access
Priority e-mail support
Annual subscription to Best Connections! Our quarterly business newsletter
Free admission to our semi-annual technology conferences
1 Free minimum call within 30 days from the date you purchase your upgrade through us
On-Demand Support Plan - the basic plan
Simple support you pay for as you need.
Experienced technicians who’ll provide you with fast friendly solutions
Existing customers receive 1 Free call within 30 days from the date you purchase your upgrade through us
On-Site Services
When you need local help we are committed to superior customer service
Training from Certified technicians who’ll help answer all those questions
Set and Installation assistance to help tailor the system to help you do more and do it better in less time Guaranteed!
*Support specialists reserve the right to limit calls to one hour or one incident. Phone support is available for all customers but is not a substitute for training. Your information is kept confidential.
In fairness to our clients calls are screened at no charge to gain as much information as possible regarding your particular problem. Charges will begin when technical support is actually given. Normally calls are returned the same day. JCS reserves the right to refuse service. A 2 hour minimum charge applies to on-sites cancelled less than 24 hours before the onsite is scheduled. Travel time is billed 1 way and both ways over 35 miles. Business hours are Monday – Friday 8am-5pm CST. After hour rates are 1.5 times service rates. Payment is required at the time services are performed.
