IT Support for Sage 50

IT Support for Sage 50

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IT Support for Sage 50

We can help users resolve these issues, or they can work with their IT consultant to help resolve these printing issues.

We often hear from our clients who are having what we would generally call IT issues with their Sage 50 accounting software application.  A common complaint is after the user upgrades the Windows 10 they find they can no longer send Invoices via email directly from Sage 50.  The most common cause for this is their settings either in Windows or Sage 50 for the email. They need to make sure they have a default email, mostly Outlook in their Windows settings and then make sure they choose default email in their Sage email setup.  If they use Web Mail, they will need to select this in the setup.  They need to identify the email they are using, e.g., Gmail, Yahoo, etc.

Setting Windows compatibility in Sage Properties will, often fix buggy problems the user may be having.  Choosing Windows 8 compatibility often does the trick.  This issue happens to when the user upgrades to a more current version of Windows. Using older versions of Peachtree (2010, 2012) will cause some issues when upgrading to Windows 10.  Users will have better luck when upgrading the Windows version on the PC than installing Peachtree 2010 on a new PC that has Win10 as the Operating System.

 

Why am I unable to print invoices, purchase orders, etc. in Sage 50?

 

This may be caused by the following issues.

  • Incompatible print driver
  • Damaged printer installation
  • Damaged .frm, .ptr, or .rpt files in company directory
  • Incorrect data path
  • Incorrect sharing permissions or security
  • Printer not recognizing check paper as printable surface
  • Not allowing journal to post
  • Cannot print from any program

 

Accounting Business Solutions by JCS can work with your IT or help end users

 

We can help users resolve these issues, or they can work with their IT consultant to help resolve these printing issues.

Finally, users may experience receiving Error Messages with using Sage 50.  This may indicate mild or more serious issues of data corruption. The first utility to run is Data Verification found under the File tab.  For more comprehensive tools, the Data Integrity Check/Repair will allow us to run a variety of tests to check the integrity of your Sage 50 Company Data Base File.

 

For IT Support for Sage 50

 

Reach out 800.475.1047 or visit www.jcscomputer.com or for Sage 100 support

 

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